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    Quick-Start Guide for Suppliers

    Welcome to Scout! Scout RFP is a cloud-based procurement tool that many businesses use to streamline their procurement process.

    Scout's goal is to make it as easy as possible for you to reply to your potential customers' RFXs, and to make sure you are able to get up and running quickly! Here is a five-step guide to help you get started.

     

    Step 1: Get Invited

    Open your invitation email.

    Scout can be accessed by invitation only. Keep an eye out for an email invitation from either the Sourcing Manager on the Event, or one of your teammates who has already been invited:

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    Didn’t receive the email?

    If you don’t receive your invitation email, check your spam folder! We also recommend asking your IT team to whitelist the following domain: amazonses.com. 

     

    Step 2: Sign Up for Scout

    Use your Invitation Email to sign up for Scout.

    Click the green "View this RFx" button in your Invitation Email to open the Scout Sign-Up page:

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    Here, you can update your contact information, and create your password!

    Click Next to get your Confirmation Email.

     

    Step 3: Confirm Your Account

    Use the Confirmation Email to finalize your account.

    When you click Next on the Sign-Up page, a confirmation email will be sent to you. Click the green button to get started in Scout!

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    Step 4: Access the Event

    Open the Event from your Scout homepage.

    Once you’ve logged in, you will see the Events to which you’ve been invited listed on your homepage.

    Click on the title of the Event to open it:

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    Prepare your response and invite teammates.

    When you open the Event, you will be able to review the information provided by the Sourcing Team and begin working on your Response. To add colleagues to collaborate with you on the Event, enter their email in the Invite Team Member section of the page: 

     

    Submit questions to the Sourcing Manager.

    Use Scout’s Message Center to ask questions and view other messages from the Sourcing Manager! Don’t worry, all your questions are confidential.

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    Step 5: Ask for Help

    Scout Support is here to help!

    We provide you with US-based customer support from 9am to 9pm ET, Monday through Friday.

    IN-APP SUPPORT

    Reach us via our in-app support form by clicking the Support button in the bottom right corner of your screen from any page within Scout: https://go.scoutrfp.com

    EMAIL & PHONE

    You can also reach us via email at support@scoutrfp.com by clicking the Support menu at the top of your screen, or giving us a call at 1-800-235-4492.

    KNOWLEDGE BASE

    Select Knowledge Base from the Support menu shown above to find detailed how-to guides with video tutorials and screenshots!

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    Click here for more articles about Understanding Scout

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